About the conference

The CIB Facilities Management conference is arranged biannually by CIB Working Commission W070. The latest conference was held on 22-25 January 2012 in Cape Town. In 2014 the conference is organised in collaboration with W111 Usability and W118 Clients and Users and the local host Centre for Facilities Management at the Technical University of Denmark.

The headline of the conference is:  

Using Facilities in an Open World

-         Creating Value for all Stakeholders

An ‘open world’ implies new opportunities for humanity in the use of technologies, combining principles of collaboration, transparency, sharing and empowerment. Open source, open accounts, open innovation and open access are expressions increasingly being heard. A quest for openness seems to be an important current trend, but what is the role of Facilities Management and how can it contribute?

In CIB W070 Facilities Management we think that openness in Facilities Management (FM) essentially is about how we deal with stakeholders, including clients, customers, end users, providers, surroundings and society at large.

In CIB W111 Usability we think that openness refers to the relationships created with users, as co-creators of value in the use of the built environment. Usability can only be understood by recognising the perceptions and experiences of users and the ways in which they create places in the physical environments they inhabit. 

In CIB W118 Clients and Users we think that openness may reshape actor roles, illuminate built-in dilemmas of accessibility, security etc., and shed new light on taken-for-granted assumptions on the ways we go about designing, constructing and using our built environment.

In this joint conference amongst working commissions with a focus on stakeholders in the built environment we would like to focus on the importance of increased openness and how FM can create value for all stakeholders. With the first announcement we invited for inputs on the more specific conference themes. Based on those inputs we have defined the following themes which were included in this call for paper for the conference.

Conference themes
The organisers are interested in both theoretical and empirical papers covering a range of themes including, but not limited to:

1. Challenges in using facilities in an open world

  • Re-opening the roles of actors in creation and management of facilities
  • Co-creation of open spaces and places
  • open innovation in FM and the built environment
  • Open collaboration with stakeholders
  • Communities of interest and networks of practice
  • Openings/closings: Transparency in the built environment

2. The value of FM for organisations, communities and society

  • How can FM add value to organisations, communities and society
  • FM as a value network of stakeholders
  • How can different value dimensions of FM be managed and measured
  • Asset management and maintenance of facilities as value creation
  • The contribution of FM to Corporate Social Responsitility and Creating Shared Value
  • Which societal challenges can FM contribute to (positive and negative

3. Facilities Management as a profession and a discipline

  • What characterises FM as a profession
  • Changes in professional roles and culture
  • FM and change management
  • What is the theoretical basis of FM knowledge
  • What does a FM knowledge map looks like
  • FM as a multi- or trans-disciplinary discipline

4. Involving users in FM and facilities/building projects

  • Usability appraisal of the built environment
  • How is usability brief developed and who is it for
  • How can user experiences be understood and enhances
  • Co-creation, co-design and co-production of facilities and services
  • User driven innovation in FM and design
  • Tools for communication between users and professionals

5. The role of clients in the development of the built environment

  • Clients as procurers, partners or shange agents
  • The organisation of clients and FM
  • The management of stakeholders
  • New forms of collaboration
  • Dilemmas and prioritisation in planning
  • Building Information Modelling as a management tool

6. Sustainability of FM and the built environment

  • Life cycle management
  • Sustainable protfolio and real estate strategies
  • Managing towards sustainability
  • Sustainable refurbishing and renovation
  • Social sustainability in FM
  • Business models in sistainable FM